> For the complete documentation index, see [llms.txt](https://docs.famewall.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.famewall.io/managing-testimonials/subtitles-troubleshooting.md).

# Why can't I auto-generate subtitles for a video, and how do I edit or remove them?

Fix subtitles that won't generate, correct a typo in a subtitle line, upload your own subtitle file, or remove subtitles from a video testimonial.

Famewall can create English subtitles for your video testimonials automatically. This page covers what to do when that doesn't work, and how to fix or remove subtitles afterwards.

## Which videos get subtitles automatically

* **Videos you upload from the dashboard** and **videos you trim** get English subtitles automatically.
* **Videos collected on your collection page don't.** Add them yourself: click **Subtitle** under the video, then **Autogenerate Caption**.

<figure><img src="https://2234661409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwC4Q7ClSbJAc9WcmAoGA%2Fuploads%2Fgit-blob-8641b89233d6b9df15bf02a68d51a08beee8fd93%2Fmt-subtitle-options.png?alt=media" alt="The Subtitle Options window with the Autogenerate Subtitle and Upload Subtitle File tabs"><figcaption><p>Generate subtitles automatically, or upload your own file</p></figcaption></figure>

New subtitles show the next time the video loads, so reload the page to see them.

## "Could not generate subtitles if older than 7 days"

Automatic subtitles can only be generated within 7 days of the video being added. For older videos, you have two options:

* Upload your own subtitle file: click **Subtitle**, open the **Upload Subtitle File** tab, choose an `.srt` or `.vtt` file and click **Add Subtitle to video**.
* Delete the video and upload it again, then generate subtitles.

If you see "Could not find audio to caption", the video has no sound track that can be transcribed.

## Fix a typo in the subtitles

1. Click **Subtitle** under the video. Videos that already have subtitles open the subtitle editor.
2. Edit the text of any line. The timings can't be changed.
3. Click **Save Changes** and reload the page.

## Remove subtitles

Click **Delete Subtitles** under the video. The subtitles disappear the next time the video loads.

## Good to know

* Automatic subtitles are English only. For other languages, upload your own `.srt` or `.vtt` file.
* After adding subtitles, the **Delete Subtitles** and **Generate video summary** options appear once you reload the page.
* Subtitles aren't available for YouTube, TikTok and Loom videos.

## Related

* [Subtitles for Video testimonial](/subtitles-for-video-testimonial.md)
* [How to add a short text summary under a video testimonial](/managing-testimonials/video-summary-text.md)