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🖋️How to change a testimonial's name, photo, job title, rating, date or link

Change the customer's name, photo, job title, star rating, date or link on a testimonial, or add an image under the text.

You can edit every detail of a testimonial on your wall, not just the text. That's handy when a customer has a new job title, sent a better photo, or you want to add a link to their website.

Steps

  1. Open your wall. My Testimonials opens by default.

  2. Click Edit under the testimonial.

  3. Change any of these fields:

    • Name

    • Avatar: click Select Avatar Picture to upload a new photo (PNG, JPG or WEBP, up to 10 MB).

    • Work Title, for example "CEO at Acme".

    • Testimonial: the text itself.

    • Image: add a picture under the text, such as a screenshot or a product photo.

    • Rating: click a star to change it, or Clear to remove the rating.

    • Date

    • Personal/Social Link: the customer's website or profile. Their name and photo link to it in your widget.

  4. Save your changes.

The Edit Text Testimonial window with the Name, Avatar, Work Title, Testimonial, Image, Rating, Date and Personal/Social Link fields
Every detail of a testimonial can be edited here

Different types of testimonials have different fields

  • Screenshot or picture testimonials: you can change the caption, the picture and the date.

  • Video and audio testimonials: you can change the name, work title, summary text, date and link. To change the video itself, see Trimming a video testimonial.

  • YouTube, TikTok and Loom videos: these can't be edited.

Good to know

  • When you edit a testimonial imported from LinkedIn or YouTube, the Date field may show today's date. Set the original date again before saving, or the date on the card changes.

  • If the text box shows tags like <b> and </b>, those are your highlights. Leave them in to keep the highlight; delete them to remove it.

  • Edits change the testimonial everywhere it's shown: your widget, your Wall of Fame page and any shared links.

  • Editing a testimonial on your wall doesn't change the original submission in Collected Testimonials.

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