> For the complete documentation index, see [llms.txt](https://docs.famewall.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.famewall.io/managing-testimonials/customer-email-and-answers.md).

# Where to find a customer's email, custom question answers and consent

Find the email address, custom question answers and marketing consent that customers gave when they submitted a testimonial. These details are private and never shown publicly.

When customers submit a testimonial on your collection page, some details are for your eyes only: their email address, their answers to your custom questions and whether they gave marketing consent. You'll find them in **Collected Testimonials**.

## Steps

1. Open your wall and click **Collected Testimonials** in the left menu.
2. Open the **Collected Text Testimonials**, **Collected Video Testimonials** or **Collected Audio Testimonials** tab.
3. On each submission, look for the grey panel with a lock icon. It lists the customer's **Email** and their answers to your custom questions. Click the copy icon next to a value to copy it.
4. Under the testimonial, you'll see the submission date and, if you ask for consent, **Consent given** or **Consent not given**.

<figure><img src="https://2234661409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwC4Q7ClSbJAc9WcmAoGA%2Fuploads%2Fgit-blob-77b2cc7f1c24102b368e74a07c66efbb1367b4a2%2Fct-private-details.png?alt=media" alt="A collected testimonial with the private panel showing the customer&#x27;s email and their answer to a custom question"><figcaption><p>The grey panel is visible only to you</p></figcaption></figure>

## Good to know

* These details are never shown on your widget or Wall of Fame page, even after you add the testimonial to your wall.
* They stay on the original submission in **Collected Testimonials**. If you delete the submission, the details are gone, so copy anything you need first.
* If you've set up a [webhook](/webhook-integration.md), the email and custom answers are included in the data it sends for new and approved testimonials.
* To collect these details, switch on **Ask for email address**, add custom questions or turn on marketing consent in your collection page settings.

## Related

* [How to choose which details customers fill in](/collection-page-settings/choose-form-fields.md)
* [How to add your own questions to the collection page form](/collection-page-settings/add-custom-questions.md)
* [How to ask customers for marketing consent](/collection-page-settings/marketing-consent-checkbox.md)
