> For the complete documentation index, see [llms.txt](https://docs.famewall.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.famewall.io/managing-testimonials.md).

# Managing testimonials

- [How to move testimonials to the top of your wall (one or several)](https://docs.famewall.io/managing-testimonials/move-testimonials-to-the-top.md): Put your best testimonials first. Move one testimonial to the top of your wall with a single click, or move several at once in the order you choose.
- [How to sort your testimonials by date (newest first)](https://docs.famewall.io/managing-testimonials/sort-testimonials-by-date.md): Reorder every testimonial on a wall by date, newest first or oldest first. The sort replaces your current order and can't be undone.
- [How to search and filter the testimonials on your wall](https://docs.famewall.io/managing-testimonials/search-and-filter-testimonials.md): Find testimonials on a wall by name, job title, text or category, and why drag and drop stops working while a search is active.
- [How to change a testimonial's name, photo, job title, rating, date or link](https://docs.famewall.io/managing-testimonials/edit-testimonial-details.md): Change the customer's name, photo, job title, star rating, date or link on a testimonial, or add an image under the text.
- [What's the difference between deleting and archiving a testimonial?](https://docs.famewall.io/managing-testimonials/delete-vs-archive.md): Deleting a testimonial removes it for good. Archiving hides it from your widget and Wall of Fame page but keeps it so you can bring it back. Here's when to use each.
- [Where to find a customer's email, custom question answers and consent](https://docs.famewall.io/managing-testimonials/customer-email-and-answers.md): Find the email address, custom question answers and marketing consent that customers gave when they submitted a testimonial. These details are private and never shown publicly.
- [Why does a testimonial say "Testimonial locked" or "Hidden - 10/10 limit reached"?](https://docs.famewall.io/managing-testimonials/locked-or-hidden-testimonials.md): What "Testimonial locked", "Video testimonial locked" and "Hidden - 10/10 limit reached" mean, and how to get those testimonials back.
- [How to tag many testimonials with a category at once](https://docs.famewall.io/managing-testimonials/tag-many-testimonials-at-once.md): Add a category to many testimonials in one go, or replace their categories, instead of tagging each testimonial separately.
- [How to remove a category from a testimonial, rename a category, or delete one](https://docs.famewall.io/managing-testimonials/remove-rename-or-delete-a-category.md): Take a category off one testimonial, "rename" a category, or delete a category everywhere, and what happens to your testimonials when you do.
- [Can I move testimonials to another wall? (copying with the Testimonial Organizer)](https://docs.famewall.io/managing-testimonials/move-testimonials-between-walls.md): Testimonials can't be moved between walls, but they can be copied with the Testimonial Organizer. How copying works, the 20-at-a-time limit, and how to finish a "move".
- [How to import your Google reviews (and pick only the ones you want)](https://docs.famewall.io/managing-testimonials/import-google-reviews.md): Import your Google Business reviews into Famewall, choose which ones to show, and understand how many reviews are fetched on each plan.
- [How to import testimonials from your website or another tool (Import via URL)](https://docs.famewall.io/managing-testimonials/import-via-url.md): Copy testimonials from any web page, such as your own website or a page built with another testimonial tool, into Famewall in one go.
- [How to pull in new reviews since your last import (Re-sync)](https://docs.famewall.io/managing-testimonials/resync-imported-reviews.md): Pull in reviews you've received since your last import from Google, Trustpilot, G2 and other sites, without adding duplicates. Re-sync is a manual button on paid plans.
- [How to add a YouTube, Loom or TikTok video as a testimonial](https://docs.famewall.io/managing-testimonials/add-youtube-loom-tiktok-videos.md): Add a video testimonial that's hosted on YouTube, Loom or TikTok by pasting its link, and what you can and can't do with these videos.
- [How to change the thumbnail (cover image) of a video testimonial](https://docs.famewall.io/managing-testimonials/video-custom-thumbnail.md): Replace the cover image of a video testimonial with your own picture. The new thumbnail shows in your dashboard, widget and Wall of Fame page.
- [How to add a short text summary under a video testimonial](https://docs.famewall.io/managing-testimonials/video-summary-text.md): Show a short quote under a video or audio testimonial so visitors get the point before they press play. Famewall can write it for you from the video's subtitles.
- [Why can't I auto-generate subtitles for a video, and how do I edit or remove them?](https://docs.famewall.io/managing-testimonials/subtitles-troubleshooting.md): Fix subtitles that won't generate, correct a typo in a subtitle line, upload your own subtitle file, or remove subtitles from a video testimonial.