# Quick Video Guide Tour An onboarding guide video to get started on Famewall Here is a quick onboarding guide video from the founder on how you can get started on [Famewall](https://famewall.io/) {% embed url="" %} # Creating a Testimonial Wall A testimonial wall is a collection of testimonials that you can add to your website. Here's how you can create a wall of fame A testimonial wall is the place where all your testimonials are contained. All the testimonials on a wall would be related to a particular person or a product they’re building. Create a wall by clicking the “Create Wall” Button

Then proceed to fill in the details about the wall. 2 of the fields are mandatory and marked with a red asterisk (\*) **Wall Name** is the name of the wall that would be displayed to customers when they visit your published wall **Wall URL** is a unique identifier for your wall which could be the full or shortened version of your wall name

**Wall logo** represents your brand logo on the published wall. **Wall Description** provides a brief description of your product when visitors have a look at your custom wall page # Editing Testimonial Wall A quick guide on how you can edit your testimonial wall The testimonial wall details do 2 functions for you * It helps you identify the different testimonials in your dashboard * Details like "Name of the wall", "description" shows up in your wall of fame page when you publish Open your testimonial wall in your home page by clicking on the wall you'd like to edit

Then click on "Wall Settings" option with the cog icon on the top

This would open up the modal where you can edit the testimonial wall details and you can hit save to finish the edits

# Importing Testimonials A short guide describing how you can import testimonials to your dashboard on Famewall Testimonials can be quickly imported to the wall of fame through a single click. Click on “Add Testimonials” option

You can then choose the source from where you'd like to import a testimonial or select "Text Testimonial" if you'd like to directly add a customer testimonial

# Adding Video testimonials Your social proof gets an upgrade when you add video testimonials. Here's how you can import video testimonials on Famewall Video testimonials can easily be added from your dashboard in a one-click upload fashion. Head over to your wall and click on “Add testimonial” options

Select the option of **“Video testimonials”**

Now select & upload a video in the form & click “Save Video Testimonial” and you’re all good where your video testimonial is displayed in the dashboard & goes live once you publish your wall 🥳 # Editing a Testimonial A short guide on editing an existing testimonial in your dashboard Before editing a testimonial, it's important to note that the best results and conversions are achieved when you leave the testimonials as such as they're received from customers However you can edit testimonials in cases where there are grammatical errors or spelling mistakes. Here's how you can edit the testimonial Head over to your testimonial wall in [Famewall](https://app.famewall.io/dashboard) And then click on "Edit" at the bottom of the testimonial

Then edit the content to correct any errors and click on "Save Testimonial"

# Trimming a video testimonial A quick guide on trimming a video testimonial Once you've uploaded a video testimonial or collected them from a customer, simply click on "Trim" option below the video testimonial Then move the dual slider to edit the video testimonial to the timestamp you'd like and click save changes

# Subtitles for Video testimonial Here's how subtitles are handled in video testimonials By default when you import a video testimonial into Famewall, the subtitles are added to the video without any extra steps If you don't find subtitles for the video simply click on "Autogenerate subtitles" after clicking on "Subtitles" option in your video testimonial

And once you already have subtitles, simply clicking on it would open a subtitle editor and you can completely edit the subtitles # Arrange and Reorder Testimonials A simple guide telling you how you can reorder testimonials Simply head over to your testimonial wall's home page

Then hover over the testimonial you'd like to rearrange. You'll see the cursor changing Simply drag and drop the testimonial to the place where you'd like to have them

This would automatically save the order of testimonials # How to download video testimonials? A short guide on how to download video testimonials To download a collected video testimonial, simply head over to your Testimonial wall -> Collected Testimonials Tab -> And then click on Collected Video Testimonials panel

This would download the video testimonial directly to your local files You can also download video testimonials that you imported into Famewall. For that head over to "My Testimonials" tab -> Click on "Download Video" button on the video testimonial which you'd like to download

# Testimonial Collection Page A guide to setting up your testimonial collection page to collect text & video testimonials On Famewall you can directly collect testimonials from customers with a custom collection page and tweak the settings to have your own branding Create your first testimonial wall under **“Testimonial Walls Page”** and then select "Collection Page" option in the left panel

You can customize the testimonial collection page settings using the panel on the left and then publish the collection page You now have 2 options to share the collection page with your customers to collect testimonials

1. Use the collection page URL and share it with your customers via email, social media posts, community forum etc which customers can click to directly submit a text/video testimonial 2. Use the "Embed option" to get the embed code of the collection page which you can directly embed in your website for a native experience to collect testimonials Customers will experience less friction & easily send you testimonials. And Voila, more sales 🙂 # Cross Posting reviews on other platforms from Collection Page

#### Cross-Platform Review Posting: Quick Guide (First-Time User) 1. Go to your testimonial collection page settings in Famewall. 2. Find Cross-Platform Review Posting and toggle it ON. 3. Add the platforms you want (for example: Google Business, Amazon, G2, Trustpilot, Capterra). 4. Paste each platform’s direct review URL (where customers can actually submit a review). 5. (Optional) Customize popup title, subtitle, and button text. 6. Save/publish your page. #### What your customers see 1. Customer submits a text testimonial on your Famewall page according to the usual flow of sending a text testimonial. 2. A special popup appears with their review text. 3. They can click Copy review. 4. They click a platform button (like Google Business), which opens that review page. 5. They paste and submit there. 6. If they don’t want to cross-post, they can skip and continue. #### Important to know * This flow is designed for text testimonial submissions. * Better links = better conversion. Use the exact review submission URL, not a generic homepage. # Scratch Card Discount in Testimonial Collection Page Here's a quick guide on how you can give incentives to your customers at the time of them submitting a testimonial You can enable a **Scratch Card** on your testimonial collection page to display a custom message to visitors, and optionally show a **Discount Scratch Popup** right after they submit a testimonial. This is useful if you want to: * Thank users with a reward message * Offer a discount code after submission * Increase testimonial completion rates with a small incentive Here's how you can do it: 1. Head over to your testimonial wall and select the "Testimonial Collection Page" tab

2. Under the Testimonial Home Page panel, find Enable Scratch Card and toggle it on. Then also add the message you'd like for your users to see before they even start submitting a testimonial

3. Once the Scratch Card is enabled, scroll down to the "Discount Scratch Card Popup" panel and configure the contents of the popup with the choice of discount codes/reward message of your choice

4. Once it is all done, click on "Save Edit Changes"

5. It would now go live on your actual testimonial collection page. Here's how it would work. Users will be able to see the testimonial incentive message you configured initially

6. And once users finish submitting a testimonial as you intended, they will see the scratch card popping up on their screen. Once they scratch it, they get the reward which they can use

# Automatically Translate Collection Pages In Famewall you can automatically translate your testimonial collection page into multiple languages and your customer can view the collection page in a language of their convenience Simply head over to the "Collection Page" settings and scroll to "Automatic Language Translation" panel

Here you simply have to toggle the button and add all the languages you'd like your customers to see your testimonial collection page # Getting video testimonials from customers Here's how you can use Famewall to collect video testimonials from customers Famewall makes it super easy to collect video testimonials from customers To get started head over to your Testimonial wall and select the wall then head over to "Collection Page" tab

Fill in the details of how you’d want your collection page to appear

Customize the fields you’d like to collect in video testimonials

Then publish your testimonial page and scroll to the top of the page. There will be a unique link which you can share with your customers to collect testimonials

On the collection page, click “Record a video” and follow the prompt to submit a video testimonial

Once the testimonial has been submitted successfully head over to [Famewall Dashboard](https://app.famewall.io/dashboard) Select the wall for which your customers submitted a testimonial & head over to "Collected testimonials" tab on the left panel and then “Collected Video Testimonials” Now click “Add to Wall” on the video testimonial & you’re all set 🥳 The video testimonial is successfully added to your wall

# Approving a collected testimonial Here's a simple guide on how you can approve collected testimonials to make it public Once you get a text testimonial or video testimonial from a customer, simply head over to the collected testimonials tab in your wall

Hover over the private testimonial you'd like to add to your wall and click on "Add to Wall"

And you're done! This testimonial will now show up in your testimonial widgets and wall of fame pages # Viewing Collected Submissions Review and manage testimonials submitted through public collection pages. Use Viewing Collected Submissions to review testimonials people submitted through your collection page before you display them publicly. Collected submissions are different from testimonials already shown on a wall. They are the testimonials waiting for you to review, approve, edit, or move into the right wall. ## When to use this Use this page when you want to: * Review new testimonials submitted through a collection page. * Check text or video submissions before publishing them. * Approve a submitted testimonial and add it to a wall. * Edit a submission before using it publicly. ## Before you start Make sure you have: * A testimonial wall. * A collection page connected to that wall. * At least one submitted testimonial, or a collection page link you can share. ## View collected submissions 1. Open the Famewall dashboard. 2. Choose the wall connected to your collection page. 3. Open the **Collected Testimonials** tab. 4. Review the submissions listed there. 5. Open a submission to inspect the details. ## Approve a collected testimonial 1. Open the collected submission. 2. Review the testimonial content. 3. Edit any details if needed. 4. Add or approve the testimonial for the wall. Once approved, the testimonial can be shown in your wall, widgets, and other display options depending on your settings. ## Common issues ### I do not see any submissions Make sure your collection page is published and that you shared the correct collection page link with customers. ### A customer submitted the wrong details Edit the testimonial before approving it. You can also ask the customer to submit again if the video, image, or text needs to be replaced. ## Related docs * [Testimonial Collection Page](/testimonial-collection-page) * [Approving a collected testimonial](/approving-a-collected-testimonial) * [Editing a Testimonial](/editing-a-testimonial) # Testimonial Widget Customization Customize the appearance of the testimonial widget which you can add to your website The best part about Famewall is that you can customize the look and feel of the wall in the way you see fit This would help you decide the appearance of your testimonial widgets (embedded on your website) Simply head over to your Testimonial wall and select "Testimonial Widget" tab in the left panel There are different wall customization options you could toggle & play with to find out what works for you

As you can see in the image above, there are 4 different customization options: 1. Background Customization: This setting applies mainly to the entire wall or widget like background color etc 2. Testimonial Cards Customization: This setting applies to the individual testimonial cards inside a wall/widget 3. Widget Settings: This setting applies specifically to the testimonial embed widgets which are embedded on your website using the embed code ### 1. Background Customization **Wall Background** sets the background behind the testimonial cards **Hide Famewall Branding** removes the "Powered by Famewall" logo on your testimonial widget/wall **Testimonial Type** has a vast selection of testimonial widget types that would change how the cards appear -> There are quote style widgets, graphic widgets, and much more ### 2. Testimonial Card Settings **Text Size** would increase/decrease the font size of the content in the testimonials **Hide** **Engagement** would enable/disable stats on the social cards like number of likes, number of comments **Hide Date** hides the date field in the testimonials **Shorten Long Text** actually puts a "Read More" prompt in the content of the testimonial if it crosses a certain length **Dark Mode** toggles dark black color for the testimonial cards and white color for the text **Dark Mode Card Theme** allows you to choose between the different styles of dark mode -> pure black, gradient black etc **Font Style** allows you to choose a specific font family for your testimonials **Link Color** allows you to choose a color for the hyperlink in your testimonials **Card Color** allows you to choose an explicit color for the testimonial cards for a better branding style **Rating Color** decides the color of the star rating field in your testimonials ### 3. Widget Settings **Enable Pagination on Grid Embeds** displays a set number of testimonials when you use grid style widgets and then displays a "Load More" button as you scroll to see more of your testimonials in **"Number of testimonials to paginate"** field

Enable Review Banner on Embeds creates a small banner on top of your testimonials showing the aggregate average of star ratings from all the testimonials in a particular wall

### 4. Wall of Fame Settings All the settings that come under this apply directly to the Wall of Fame page (eg. [wall.famewall.io/famewall](https://wall.famewall.io/famewall)) Send Testimonial: * Button Color: This customizes the color of the "Send Testimonial" button * Send Testimonial Button Text: This customizes the text that appears inside the button * Form Submit Button Text: This customizes the text of the button in the form which appears when you click on "Send Testimonial" button on the wall of fame page Custom Call to Action: * CTA Button Color: This changes the color of the CTA button * Call to Action Text: This changes the text inside the special CTA button * Call to Action URL: This changes the URL triggered by the call to action button Custom Domain: You can use this setting to configure a custom domain for your wall of fame page Save the changes once you’re done and it is updated live on your wall of fame Here are some custom wall examples you could experiment with 🙂

# Wall of Fame Page Customization Customize the appearance of the wall of fame page to share with customers The best part about Famewall is that you can customize the look and feel of the wall in the way you see fit This would help you decide the appearance of your wall of fame page which can be shared using a link with your customers Simply head over to your Testimonial wall and select "Wall of Fame Page" tab in the left panel There are different wall customization options you could toggle & play with to find out what works for you

As you can see in the image above, there are 4 different customization options: 1. Background Customization: This setting applies mainly to the entire wall or widget like background color etc 2. Testimonial Cards Customization: This setting applies to the individual testimonial cards inside a wall/widget 3. Widget Settings: This setting applies specifically to the testimonial embed widgets which are embedded on your website using the embed code 4. Wall of Fame Header Settings: This setting is for the custom wall of fame page which resides in a separate URL (eg [wall.famewall.io/famewall](https://wall.famewall.io/famewall)) ### 1. Wall Customization **Wall Background** sets the background behind the testimonial cards **Hide Famewall Branding** removes the "Powered by Famewall" logo on your testimonial widget/wall **Testimonial Type** has a vast selection of testimonial widget types that would change how the cards appear -> There are quote style widgets, graphic widgets, and much more ### 2. Testimonial Card Settings **Text Size** would increase/decrease the font size of the content in the testimonials **Hide** **Engagement** would enable/disable stats on the social cards like number of likes, number of comments **Hide Date** hides the date field in the testimonials **Shorten Long Text** actually puts a "Read More" prompt in the content of the testimonial if it crosses a certain length **Dark Mode** toggles dark black color for the testimonial cards and white color for the text **Dark Mode Card Theme** allows you to choose between the different styles of dark mode -> pure black, gradient black etc **Font Style** allows you to choose a specific font family for your testimonials **Link Color** allows you to choose a color for the hyperlink in your testimonials **Card Color** allows you to choose an explicit color for the testimonial cards for a better branding style **Rating Color** decides the color of the star rating field in your testimonials ### 3. Widget Settings **Enable Pagination on Grid Embeds** displays a set number of testimonials when you use grid style widgets and then displays a "Load More" button as you scroll to see more of your testimonials in **"Number of testimonials to paginate"** field

Enable Review Banner on Embeds creates a small banner on top of your testimonials showing the aggregate average of star ratings from all the testimonials in a particular wall

# Enabling Review Banner on Widgets You can enable review banner on your widgets which would display an overview of the average rating of all the testimonials on your wall along with the number of reviews you've received You can use this as extra social proof 1. Head over to your testimonial wall and select the "Testimonial Widget"

2. Then customize the settings like how you want the message to be displayed

3. Then copy your widget's embed code and paste it on your website and it would appear like this:

# Publishing and Viewing your Testimonial Widget Here's how you can publish your wall and make it available to the public Once you’re done with wall customization and want to make your testimonial widget appear on your website, head over to the top of the page and select 'Publish Widget'

**NOTE:** Only published testimonial widgets are publicly viewable in embeds or on the wall of fame. When a testimonial widget is unpublished it will not be shown publicly The embed code is available on the top corner as "Get Embed button"

And then you can select the widget options from any of the available ones

Or you can select the React component embed for websites built with React

# Publishing your Wall of Fame Page Here's how you can publish your wall of fame page and make it available to your customers Once you’re done with wall customization and want to make your wall of fame public, head over to the top of the page and select Publish wall

**NOTE:** Only published walls are publicly viewable in embeds or on the wall of fame. When a wall is unpublished it will not be shown publicly Once your wall is published, you can either have it on wall of fame page domain like [https://wall.famewall.io/](https://wall.famewall.io/%3CwallURL%3E)\ as shown below or you can set up your own custom domain in the sidebar

You can then simply share this link with your customers when sending out emails, share on social media posts or even use this link in meeting links # Analytics Track how your testimonial wall is performing and understand visitor engagement. Use Analytics to understand how visitors interact with a testimonial wall. This is useful when you want to know whether people are seeing your testimonials and whether a wall is worth improving, moving, or promoting more. ## When to use this Use this page when you want to: * Check how a testimonial wall is performing. * Compare engagement before and after changing where testimonials appear on your website. * Decide which wall or widget deserves more attention. * Review whether recent testimonial updates changed visitor behavior. ## Before you start Make sure you have: * A Famewall account. * At least one testimonial wall. * A published wall, widget, or embed that has had time to receive views. Analytics are most useful after your wall or widget has been live for a while. If you just published it, wait for visitors to interact with it before judging the numbers. ## Open analytics for a wall 1. Open the Famewall dashboard. 2. Choose the testimonial wall you want to review. 3. In the wall sidebar, click **Analytics**. 4. Review the available performance numbers for that wall. ## How to use the numbers Look for patterns instead of checking a single number in isolation. For example, if you recently moved a wall higher on your landing page, compare the analytics before and after that change. If views or engagement improved, that placement is probably helping visitors notice your social proof. ## Common issues ### I do not see much data yet This usually means the wall or widget has not received enough visits. Make sure the wall is published and linked from a page people actually visit. ### The numbers look lower than expected Check whether the wall is easy to find on your website. Testimonials placed too far down a page often get fewer views. ## Related docs * [Publishing your Wall of Fame Page](/publishing-your-wall-of-fame-page) * [Publishing and Viewing your Testimonial Widget](/publishing-and-viewing-your-testimonial-widget) * [Testimonial Widget Customization](/testimonial-widget-customization) # Customer Pulse Insights Analyze collected testimonials to understand what customers value, mention, and need. Use Customer Pulse Insights to turn your collected testimonials into quick customer insight reports. Instead of reading every testimonial manually, you can ask Famewall to summarize patterns such as what customers like, which pain points you solved, and which words people keep using. ## When to use this Use Customer Pulse Insights when you want to: * Find what customers like most about your product or service. * Identify your strongest selling points in your customers' own words. * Understand which pain points your testimonials mention most often. * Pull out repeated phrases you can reuse in landing page copy, emails, or ads. * Get ideas for improving your product or offer. ## Before you start You will get better results when the wall has several detailed testimonials. Very short testimonials can still be useful, but they give the analysis less context. Make sure you have: * A Famewall account. * A testimonial wall with collected or approved testimonials. * Enough testimonials for the analysis to spot real patterns. ## Run a Customer Pulse analysis 1. Open the Famewall dashboard. 2. Choose the testimonial wall you want to analyze. 3. In the wall sidebar, click **Customer Pulse Insights**. 4. Choose the analysis type you want to run. 5. Review the generated insight. ## Analysis types You can use Customer Pulse to answer questions like: * What do customers like the most? * What are your key strengths? * Which pain points did you help customers solve? * Which keywords are mentioned most often? * What actionable improvements can you make? * How do customers describe your brand? ## Tips for better results Use testimonials that include specific outcomes, objections, or details. A testimonial like "Great tool" is nice, but a testimonial explaining what changed for the customer gives Customer Pulse much more to work with. ## Common issues ### The insight feels too generic Add more detailed testimonials to the wall and run the analysis again. The output depends on the quality and depth of the testimonials available. ### I cannot run another analysis Some plans may have usage limits. If you have reached a limit, wait until you have more credits available or upgrade your plan. ## Related docs * [Viewing Collected Submissions](/public-submissions) * [Approving a collected testimonial](/approving-a-collected-testimonial) * [Editing a Testimonial](/editing-a-testimonial) # Review Schema and Stats Snippet Add review schema and review stats snippets to your website from Famewall. Use Review Schema and Stats Snippet to add structured review data and a visible review stats widget to your website. This helps you show review information in a format search engines and visitors can understand. ## When to use this Use this page when you want to: * Add review schema markup to your website. * Show a review rating or stats widget on a landing page. * Copy the correct snippets from Famewall instead of building them manually. * Validate that your review markup was added correctly. ## Before you start Make sure you have: * A testimonial wall with approved testimonials. * Access to edit your website. * A page where you want to add the schema or stats widget. Review Schema and Review Stats are paid-plan features. ## Add the review schema snippet 1. Open the Famewall dashboard. 2. Choose the testimonial wall you want to use. 3. In the wall sidebar, click **Review Schema and Stats Snippet**. 4. Copy the review schema snippet. 5. Paste it into the `` section of your website. 6. Save and publish your website changes. ## Add the review stats widget 1. In the same page, find the **Review Stats Widget** section. 2. Copy the review stats code. 3. Paste it where you want the review stats to appear on your website. 4. Publish the page and check the live version. ## Validate the schema After adding the schema snippet, test the page with a structured data validator such as Google's Schema Markup Validator. Search engines can take time to process changes, so do not expect search results to update immediately. ## Common issues ### The snippet does not appear to work Make sure the code was pasted into the correct part of your website and that your website changes were published, not just saved as a draft. ### Search results do not show stars immediately Search engines decide when and whether to show rich results. Adding schema makes your page eligible, but it does not guarantee an immediate visual change in search results. ## Related docs * [Testimonial Widget Customization](/testimonial-widget-customization) * [Publishing and Viewing your Testimonial Widget](/publishing-and-viewing-your-testimonial-widget) * [Wall of Fame Page Customization](/wall-of-fame-page-customization) # Bulk Import Testimonials When you have testimonials in a CSV file, you can easily import them into Famewall with the Bulk Import option. Here's how you can do it The bulk import option comes in handy when you have testimonials > 50 and want to import them all into Famewall to be displayed on widgets or wall of fame pages Note that the bulk import option doesn't work for video testimonials currently Here is a [**SAMPLE CSV file**](http://cdn.famewall.io/public_dashboard/sample_file.csv) that would work with Famewall's bulk import option To bulk import testimonials, simply click on "Import Testimonials" And then click on "Bulk Import CSV"

Then simply map the fields in your CSV file with the fields on Famewall.

Here's an explanation of each of the fields: 1. author\_name: This field refers to the name of the person who's given the testimonial\ eg. John Doe 2. author\_image: This field can contain a URL to the image of the person who's given the testimonial\ eg. 3. work\_title: This field refers to the designation of the person who gave the testimonial\ eg. Marketing Manager 4. message\_content: This field refers to the content of the testimonial\ eg. "Was blown away by how easy it was to get started with testimonials and share them from a single place" 5. star\_rating: This field can contain a number between 1-5 which would indicate the star rating left by the testimonial giver\ eg. 5 6. message\_link: This field can contain the link to the author's social media page/website\ eg. 7. media\_image: This field can contain URL to an image/screenshot which would appear below the contents of the testimonial 8. testimonial\_type: This field contains the type of testimonial\ (Text, Twitter, Linkedin, Reddit, Playstore, Appstore, Producthunt, Trustpilot, Picture, Google, G2, Capterra, Shopify, Facebook, Slack, Amazon, Discord, Youtube, Instagram, Designrush, Telegram, Whatsapp, Goodfirms, Clutch, Yelp) 9. categories: This field needs to contain categories which you'd like to put your testimonials into. If you want a testimonial to have multiple categories, separate them with ':'\ eg. social proof:compliment 10. message\_time: This field can contain the time when the testimonial was submitted\ eg. 2025-01-02T09:37:53.993Z Also ensure that if you're importing testimonials from platforms like X, Linkedin etc in bulk then have a separate column to map to "testimonial\_type" in Famewall (possible values listed below). Otherwise the testimonials will be imported as text testimonials Once you're done click on "Confirm Import" The testimonials will be imported in just a few minutes ### List of Allowed "Testimonial Type" Values in the CSV: Text, Twitter, Linkedin, Reddit, Playstore, Appstore, Producthunt, Trustpilot, Picture, Google, G2, Capterra, Shopify, Facebook, Slack, Amazon, Discord, Youtube, Instagram, Designrush, Telegram, Whatsapp, Goodfirms, Clutch, Yelp # Copying testimonials from one wall to another Here's a simple guide on how you can move testimonials from one wall to another Head over to the [Testimonial Organizer](https://app.famewall.io/testimonial-manager) page. You can use the search & filters option to bring up the testimonials you'd like to move\ \ Once you're done, click on "Select & Move Testimonials" button on the top right corner

This will enable a 'Select Mode' where you can click on testimonials that you'd like to move from your wall Click on the testimonials that you'd like to move

And then if you'd like to copy the testimonials to an existing wall -> click on "Add to an Existing wall" or if you'd like to copy them to a brand new wall -> click on "Create a new wall" Voila! Now you have successfully copied testimonials to a wall of your choice # Widget Types Showcase Famewall has plenty of widgets which you can use on your website Famewall supports a variety of widget embeds. You can find samples listed at # Generating Images from Testimonials A short guide on how you can generate images from testimonials Go to [Famewall Dashboard](https://app.famewall.io/) and select the wall that contains the testimonial Then simply click on the "Generate Image" button at the bottom of the testimonial

Then customize the style of how you want the testimonial image to appear with custom background and dark mode. And finally, click on "Download Image"

This would generate a PNG file of the testimonial! # Creating a video from a Testimonial to share on Social Media Social Sharing feature is used mainly to share your testimonials on social media platforms like Linkedin, X etc Social media platforms actively push videos as they have higher engagement on their platforms. You can use it to your advantage by creating testimonial videos from them and sharing them on social media like Linkedin, Instagram, Twitter, Facebook etc. Head over to your Testimonial Dashboard and then click on "Social Sharing" tab on the left side panel

Then simply click on "Select a Testimonial"

Then select a testimonial you'd like from the pop-up that shows

Then you can customize the testimonial settings and their appearance in this particular side panel

And then you can click on "Download Video" to download the video and directly post it on the social media platforms

# How to Share Testimonials on Social Media? Simple ways to share testimonials on social media When it comes to sharing testimonials on social media you need to keep few things work to your advantage: 1. It is a user generated content so it is bound to get the attention of people scrolling on social media 2. Images & videos tend to garner higher engagement on social media platforms We've got a solution for them all - You can share the testimonials on social media this way: {% content-ref url="/pages/6xasCwu4ngYngdvhKAC9" %} [Generating Images from Testimonials](/generating-images-from-testimonials) {% endcontent-ref %} {% content-ref url="/pages/ib2Y3sachz5bpJIPiqTn" %} [Creating a video from a Testimonial to share on Social Media](/creating-a-video-from-a-testimonial-to-share-on-social-media) {% endcontent-ref %} {% content-ref url="/pages/x0Nrj9i4kvUzF5zUeD4O" %} [Sharing Single Testimonials](/sharing-single-testimonials) {% endcontent-ref %} # Highlighting text in testimonials A short guide on how to highlight testimonials in Famewall Head over to your testimonial wall in [Famewall](https://famewall.io/) and hover to the testimonial which you'd like to highlight Then click on "Highlight Text" button at the bottom of the testimonial

Then select the color you want to present the highlight in and simply select the text which you'd like to highlight This would popup an icon with "B" which you'll need to click to highlight the selected text

And then save the highlight And Voila! The testimonial has been highlighted successfully

# Tag Categories on Testimonials & Display them on Widgets Testimonial Categories to organize testimonials and allow viewers to see them on public testimonial widgets By now you'd know how to display testimonial widgets There's an upgrade to your current method of display. Now you can create categories and tag your testimonials with specific categories. Simply click on "Categorize" under a testimonial in your wall dashboard under "My testimonials"

Once you click on that, a popup will open up. Here you can create a new category or select an existing category

You can tag a single testimonial with multiple categories this way Then head over to your Testimonial Widget Panel and scroll to "Widget Settings"

Then scroll down and toggle "Display Categories on Grid Widgets". This will display the categories on top when you want to share a grid testimonial widget

You can then fully customize the colors as it suits your brand and click on "Save Widget Changes" for it to reflect in your testimonial widget # Managing & Deleting Categories Head over to "Categories" section in your dashboard. You can find it in this link once you're signed in:

Here you can add new categories if needed or even delete categories as you please # Creating Standalone Brand Pages Brand Pages are the new link-in-bio replacement with which you can display social proof. Here's a guide With Famewall, you can create separate portfolio pages which has links to your social media & all your offerings listed along with it The biggest advantage is that there’s social proof alongside it which will increase conversions and sales for your business

You can fully customize the appearance of the Brand Pages. Here’s a detailed guide: # Displaying Logo Slider Widget Create logo slider widgets to show customer, partner, or publication logos on your website. Use the Logo Slider to display customer, partner, press, or community logos on your website. It is a simple way to show who trusts you without adding a full testimonial section. ## When to use this Use a logo slider when you want to: * Show logos from customers, partners, or publications. * Add a lightweight social proof section to a landing page. * Reuse the same logo strip across multiple pages. * Keep logo proof separate from testimonial cards. ## Before you start Prepare the logos you want to upload. For the cleanest result, use logos with similar dimensions and transparent backgrounds where possible. ## Create a logo slider 1. Open the Famewall dashboard. 2. Click **Logo Slider** in the sidebar. 3. Click **Create Logo Slider**. 4. Add a name for the slider. 5. Upload or add the logos you want to show. 6. Save the slider. ## Customize a logo slider 1. Open **Logo Slider** from the dashboard. 2. Select the slider you want to edit. 3. Update the logos, order, styling, or display settings. 4. Save your changes. ## Add the slider to your website After the slider is ready, copy the embed code from the slider editor and paste it into the page where you want the logos to appear. ## Common issues ### The slider looks uneven Use logos with similar aspect ratios. Mixing very tall and very wide logos can make the slider look inconsistent. ### I need different logos on different pages Create separate logo sliders for separate use cases. For example, you can keep customer logos on your homepage and partner logos on a partnership page. ## Related docs * [Testimonial Widget Customization](/testimonial-widget-customization) * [Displaying Social Proof Avatars](/social-proof-avatars) * [Embedding Testimonials to Websites](/embedding-testimonials-to-websites) # Displaying Social Proof Avatars Create and embed compact avatar collections as social proof on your website. Use Social Proof Avatars to show a compact group of customer profile photos on your website. This works well near call-to-action sections, signup forms, hero sections, and other places where you want quick visual proof that real people trust you. ## When to use this Use Social Proof Avatars when you want to: * Show a small stack of customer avatars. * Link avatars to customer profiles, testimonials, or proof pages. * Add social proof without taking up as much space as a full testimonial widget. * Embed the same avatar collection on multiple pages. ## Before you start Prepare the profile images you want to use. Use photos or avatars you have permission to display publicly. ## Create an avatar collection 1. Open the Famewall dashboard. 2. Click **Social Proof Avatars** in the sidebar. 3. Click **Create Collection** or **Create New Avatar Collection**. 4. Add a name for the collection. 5. Open the collection. 6. Click **Add Social Proof Avatars** and add your avatars. ## Customize and publish the collection 1. Open the avatar collection. 2. Adjust the display settings such as avatar size, layout, and alignment. 3. Reorder avatars if needed. 4. Click **Save & Publish Collection**. 5. Click **Get Embed** to copy the embed code. ## Common issues ### The preview shows sample avatars Add your first avatars to unlock the real preview. ### The avatars do not appear on my website Make sure the collection is published and that the embed code was added to the published version of your website. ## Related docs * [Displaying Logo Slider Widget](/logo-slider) * [Embedding Testimonials to Websites](/embedding-testimonials-to-websites) * [Testimonial Widget Customization](/testimonial-widget-customization) # Testimonial Organizer Search, filter, and copy testimonials across your Famewall walls. Use Testimonial Organizer to manage testimonials across multiple walls. It helps you find testimonials quickly and reuse strong testimonials in another wall without recreating them from scratch. ## When to use this Use Testimonial Organizer when you want to: * Search testimonials by name, content, or wall. * Find testimonials spread across multiple walls. * Copy testimonials to an existing wall. * Copy testimonials into a new wall for a campaign, landing page, or product page. ## Before you start Make sure you have: * At least one testimonial wall. * Testimonials already added or collected in Famewall. * A clear destination wall if you plan to copy testimonials. ## Find testimonials 1. Open the Famewall dashboard. 2. Click **Testimonial Organizer** in the sidebar. 3. Use the search bar to search by customer name, testimonial text, or wall. 4. Use filters if you need to narrow the list. ## Copy testimonials to another wall 1. Select the testimonials you want to reuse. 2. Click **Copy to existing wall**. 3. Choose the destination wall. 4. Confirm the copy. ## Copy testimonials to a new wall 1. Select the testimonials you want to reuse. 2. Click **Copy to new wall**. 3. Create the new wall. 4. Confirm the copy. ## Common issues ### I cannot find a testimonial Try searching by a shorter phrase or by the wall name. If the testimonial was collected but not approved, check your collected testimonials for that wall. ### I copied a testimonial to the wrong wall Open the destination wall and remove the copied testimonial from that wall. The original testimonial remains in the source wall. ## Related docs * [Creating a Testimonial Wall](/creating-a-testimonial-wall) * [Copying testimonials from one wall to another](/copying-testimonials-from-one-wall-to-another) * [Editing a Testimonial](/editing-a-testimonial) # Curated Twitter Mentions Review curated Twitter/X mentions and add useful social mentions to your testimonial walls. Use Curated Twitter Mentions to review social mentions Famewall has found for you and add the useful ones to a testimonial wall. This is helpful when people already talk about you publicly and you want to turn those mentions into reusable social proof. ## When to use this Use Curated Twitter Mentions when you want to: * Review positive Twitter/X mentions in one place. * Add public social mentions to a testimonial wall. * Build a wall from customer comments without copying tweets manually. * Keep useful mentions separate from unrelated social posts. ## Before you start Make sure you have: * A Famewall account. * At least one testimonial wall. * Twitter/X authorization if the page asks you to connect your account. Only add mentions you have permission to use as public social proof. ## Add a curated mention to a wall 1. Open the Famewall dashboard. 2. Click **Curated Twitter Mentions** in the sidebar. 3. Authorize Twitter/X if prompted. 4. Review the mention cards. 5. Choose the wall where the mention should be added. 6. Add the mention to the wall. ## Common issues ### I only see a sample wall Authorize Twitter/X first. Until your account is connected, Famewall may show sample curated mentions so you can understand how the feature works. ## Related docs * [Twitter Import](/twitter-import) * [Testimonial Organizer](/testimonial-organizer) * [Sharing Single Testimonials](/sharing-single-testimonials) # Archiving & Unarchiving a Testimonial for Later Use Archiving testimonials allows you to have testimonials stored privately which can be used some other day Sometimes you might have a need for a testimonial to not show up currently but you want to store it privately elsewhere Archiving testimonials comes in handy in such cases. You simply have it stored under "Archived Testimonials" which can be retrieved at a later date To archive a testimonial, head over to "My Testimonials"

And then simply hover over a testimonial, you'll find the option "Archive" and click on it

Once you do that, the testimonial gets archived. To see the archived testimonials, simply head to "Archived Testimonials" tab

Here you can click on "Unarchive & Add to Wall" whenever you want to unarchive the testimonial and have it in your public wall

# Twitter Import Here's how you can use Famewall to import X testimonials You can easily import testimonials from twitter in a single click Here’s the video {% embed url="" fullWidth="false" %} # How to make testimonials private? Testimonials can be made private if you'd prefer to use them at a later time. Here's how you can do it Sometimes you might not want to delete testimonials permanently but might want to make them private & use them at a later point when needed. By default on adding a testimonial in the “Testimonial Wall” section and publishing the wall, the testimonials become public You can archive a testimonial in Famewall with a few simple steps Head over to your testimonial wall

And then hover over a specific testimonial which you’d like to make private

Once you click it, the testimonial is archived and appears in the “Archived Testimonials” tab under your wall You can unarchive the testimonial and add it back to your wall anytime you wish by clicking the button at the bottom of the card

# Set Custom domain Custom domains make all the social proof appear under your own product/service's domain. Here's how you can set it up Here’s a step-by-step guide that explains how you can set a custom domain for Testimonial Collection Pages, Wall of Fame pages, or Brand Pages: [https://famewall.io/blog/collect-testimonials-on-your-own-custom-domain/](https://famewall.io/blog/collect-testimonials-on-your-own-custom-domain/?nocache=44532) ## Troubleshoot errors: If you are facing “Could not verify domain name” errors, ensure that you add the CNAME record on your hosting provider and give 5-10 minutes for changes to propagate You can use this tool to check if the CNAME record is added successfully: If you still face issues, contact us # Using the Chrome Extension A short guide on using Famewall's chrome extension to import testimonials The Famewall Chrome Extension allows you to import testimonials from everywhere - be it Linkedin recommendations, email newsletters, platforms like Redfin and other platforms to which Famewall doesn't have a direct integration 1. Open your Google Chrome Browser 2. Head over to the Chrome Extension Page of Famewall and install the chrome extension: [https://chromewebstore.google.com/detail/famewall-testimonial-exte/enladjknhkehgnpjhpckkkcffmicoajd](https://chromewebstore.google.com/detail/famewall-testimonial-exte/enladjknhkehgnpjhpckkkcffmicoajd?hl=en)

3. Then click on the extension icon in your chrome browser toolbar and click on the "Pin" icon next to "Famewall Testimonial Extension"

4. Ensure you're signed into your Famewall account. Then click on the Famewall icon on your toolbar which would open the sidebar. Simply click on "Connect with Famewall account"

5. You should then be able to see this message in the browser upon doing that

6. Then simply reload the page where you have the sidebar open and you would be able to see the sidebar with a lot of options 7. Head over to the page where you have testimonials and are looking to import testimonials - It could be Linkedin recommendations, an email newsletter etc. 8. Simply choose the wall where you want to import the testimonial and the testimonial type

9. Then beside each of the field in the sidebar, you'll be able to see "Inspect Element" -> Click on that to allow your browser to enter mouse selection mode. Then simply hover your mouse on the field you'd like to have entered in the text box. 10. In this example, I am trying to get the name of a redditor into the "Name" field so I hover over the name and click on it

11. Likewise you can inspect elements on even images and finally save testimonial

12. Once you save the testimonial, you would get a success message

13. And once you check your testimonial wall, you'd be able to see the testimonial imported into the respective wall you selected

# Adding team members to Famewall Build social proof and monetize them with your team by adding team members to your Famewall account You can add multiple team members to your account on Famewall They’ll be able to view all your walls and manage testimonials on your behalf. This is especially useful if you need to work with a virtual assistant or collaborate with your company’s team on organizing testimonials Just head over to

And then enter the email of the user whom you’d like to invite to your organization. They’ll be sent an invitation via email Once they accept the email invitation, they’ll be added to your team # How do I change account email? Change email for your Famewall account You can change your account email at any time. Please feel free to shoot an email to from your current authorized email on your account citing to which email you’d like to change And we’ll quickly set things up for you! # Embedding Testimonials to Websites # Add testimonials to Beehiiv Here’s a detailed guide on how you can add testimonials to Beehiiv newsletters without writing any code: # Add testimonials to Carrd Here’s a detailed guide on how you can add testimonials to Carrd website without writing any code: # Add testimonials to ClickFunnels Here’s a detailed guide on how you can add testimonials to ClickFunnels website without writing any code: # Add testimonials to Elementor Here’s a detailed guide on how you can add testimonials to Elementor website without writing any code: # Add testimonials to Ghost Website Here’s a detailed guide on how you can add testimonials to Ghost website without writing any code: # Add testimonials to Shopify Here’s a detailed guide on how you can add testimonials to Shopify website without writing any code: # Add testimonials to Softr Website Here’s a detailed step-by-step guide on how to add testimonials to Softr / # Add testimonials to Squarespace In Squarespace, you can use the “Code” element to add Famewall’s embed code Here’s a short video showing how {% embed url="" %} # Add testimonials to Unbounce Here’s a detailed guide on how you can add testimonials to Unbounce website without writing any code: # Add testimonials to Unicorn Platform Here’s a detailed guide on how you can add testimonials to Unicorn Platform website without writing any code: # Embed testimonial/avatar widget to Notion Famewall testimonial widget can easily be added to your Notion page using an embed block. First, create an embed block using the `+` or by typing `/embed`. Then enter any of the URL as shown below to the embed link prompt: ``` For Grid type wall of fame: https://embed.famewall.io/wall/{wall_url} ``` ``` For Carousel type wall of fame https://embed.famewall.io/carousel/{wall_url} ``` ``` For Dual Slider type wall of fame https://embed.famewall.io/slider/{wall_url} ``` ``` For Avatar Collections https://embed.famewall.io/avatars/{avatar-collection-id} ``` Replace `{wall_url}` or `{avatar-collection-id}` with the URL you published on Famewall Page. You can find the wall URL by clicking on the wall

Once the widget loads, you can resize it to fit your page. Here is a small demo {% embed url="" %} # Embed testimonials on Bubble Here’s a detailed step-by-step guide to embed testimonials on Bubble using Famewall # Embed testimonials on Kajabi website Here’s a step-by-step guide on how you can embed testimonials on Kajabi: # Embed testimonials to Webflow You can easily add testimonials from Famewall to Webflow. Here’s the step by step guide # Embed testimonials to Wordpress Famewall can be embedded on multiple sites. Here’s the step by step guide for embedding on Wordpress # Embed testimonials to Thinkific Famewall can be embedded on Thinkific website. Here’s the step-by-step guide for embedding on Thinkific # Embed testimonials to Framer Famewall can be embedded on Framer with just a few clicks. Here’s the step-by-step guide for embedding on Framer # Embed testimonials to Typedream Famewall can be embedded on Typedream as a wall of love Here’s the step-by-step guide for embedding on Typedream # Embed testimonials to Simplero Famewall can be embedded on content boxes or as a separate section on sites/landing pages on Simplero Here’s the step-by-step guide for embedding on Simplero # Add testimonials to all other platforms Here are easy steps to add testimonials to all other platforms First publish your wall in [Famewall Dashboard](https://app.famewall.io/) & then simply click on “Get Embed code”

Then copy the embed code based on the type of widget you want

And then in your website builder/platform select an option like “Custom HTML/Javascript” element and simply paste the code you copied from Famewall Your testimonials would go live. If you still face any issues, simply ping me in the support chat or send an email to [contact@famewall.io](https://www.notion.so/Famewall-Migration-Points-9ebdca74f6444499925ef865ae7e4867?pvs=21). I’ll be super happy to assist you with the setup # Ⓜ️ Markdown Guide Markdown Guide for using Markdown in Famewall dashboard You can use markdown in the text editors in Famewall. You can head over to the Testimonial Collection Page customization [here](https://app.famewall.io/collection-page) and select the collection page you'd like to customize Then you'd be able to find "Your Message for Customers" & "Thank You Message" fields which would have the message 'Markdown supported'

Here are the Markdown shortcuts that you can use in the above editor:

Element	Markdown Syntax
Bold	`bold text`
Italic	`italicized text`
Blockquote	`> blockquote`
Ordered List	`1. First item` `2. Second item` `3. Third item`
Unordered List	`- First item` `- Second item` `- Third item`
Link	`[title](https://www.example.com)`

# Change Collection Page Language A short guide on changing the collection page language You can change the testimonial collection page to appear in the language of your choice be it Spanish, German, French, Danish and any other language in the world! All you have to do is head over to your collection page dashboard and then scroll to "Field & Button Text Customization" panel

Then simply change the text which is in English to the specific text in your own language # How to show/hide date on testimonials? You can choose to show or hide the date on your testimonials be it on your testimonial widgets or the wall of fame pages Simply head to your testimonial widget customization page or wall of fame page customization page

In case of the "Testimonial Widget" you will be able to find the option under "Testimonial Card Customization"

And in case of "Wall of Fame Page", you will be able to find it under "Testimonial Cards Customization"

Once you toggle it, save changes and you're done! # API Guide The complete guide to using Famewall API programmatically ## Famewall API v1 — Quickstart (2 minutes) Use the Famewall API to add and manage testimonials programmatically from your tools. ### 1) Get your API Key 1. Open the Famewall app 2. Go to **API** in the sidebar 3. Click **Generate API Key** 4. Copy the key (shown once) Keep this key secret. ### 2) Base URL Your API base URL: ``` https://api.famewall.io/v1 ``` All requests require the header: ``` Authorization: Bearer ``` ### 3) List your walls **Request** ``` GET /walls ``` **Example (curl)** ```bash curl -X GET "https://api.famewall.io/v1/walls" \ -H "Authorization: Bearer " ``` **Response** ```json { "items": [ { "wallId": "...", "wallUrl": "my-wall", "wallName": "Customer Love", "description": "...", "updatedOn": "2026-02-24T11:35:48.493Z" } ], "next_cursor": null } ``` ### 4) Fetch testimonials from a wall **Request** ``` GET /walls/{wall_url}/testimonials ``` **Example (curl)** ```bash curl -X GET "https://api.famewall.io/v1/walls/my-wall/testimonials" \ -H "Authorization: Bearer " ``` **Response (example)** ```json { "items": [ { "testimonialId": "...", "testimonialType": "TEXT", "authorName": "Jane Doe", "testimonialContent": "Great product!", "testimonialTime": "2026-02-24T11:35:43.320Z", "workTitle": "Founder", "createdAt": "2026-02-24T11:35:48.493Z", "videoPlaybackId": "...", "videoUrl": "https://stream.mux.com//medium.mp4", "audioAssetKey": "...", "audioUrl": "https://..." } ], "next_cursor": null } ``` ### 5) Add a testimonial to a wall (text only) **Request** ``` POST /walls/{wall_url}/testimonials ``` **Body** ```json { "author_name": "Jane Doe", "message_content": "Loved the product!", "work_title": "Founder", "star_rating": 5, "author_image": "https://...", "author_link": "https://...", "author_username": "jane", "message_link": "https://...", "insert_position": "top" } ``` **Example (curl)** ```bash curl -X POST "https://api.famewall.io/v1/walls/my-wall/testimonials" \ -H "Authorization: Bearer " \ -H "Content-Type: application/json" \ -d '{"author_name":"Jane Doe","message_content":"Loved the product!","insert_position":"top"}' ``` **Response** ```json { "testimonialId": "...", "status": "added", "insertPosition": "top" } ``` ### 6) Get collected testimonials **Request** ``` GET /walls/{wall_url}/collected-testimonials ``` **Example (curl)** ```bash curl -X GET "https://api.famewall.io/v1/walls/my-wall/collected-testimonials" \ -H "Authorization: Bearer " ``` **Response (example)** ```json { "items": [ { "testimonialId": "...", "testimonialType": "TEXT", "authorName": "Jane Doe", "testimonialContent": "Great!", "email": "jane@example.com", "customFieldValues": {"company":"Acme"}, "createdAt": "2026-02-24T11:35:48.493Z" } ], "next_cursor": null } ``` ### Pagination All list endpoints support: * `limit` (default `20`, max `50`) * `cursor` (use `next_cursor` from the previous response) **Example** ``` GET /walls?limit=20&cursor=abc123 ``` ### Troubleshooting * **401 Unauthorized**: Invalid API key or not on Standard plan. * **400 Invalid request**: Missing or invalid parameters. * **429**: Rate limit exceeded (retry after a minute). If you’re blocked, regenerate your API key in the Famewall app and try again. # Connect AI Agents (MCP) Connect Claude, ChatGPT, or your own AI agent to Famewall so it can read, add, and tidy up your testimonials just by chatting. Famewall can plug straight into the AI assistants you already use. Once connected, you can ask **Claude** or **ChatGPT** things like *"show me my newest testimonials"* or *"add this 5-star review to my homepage wall"* and it happens, without you opening the dashboard. You can also connect your own **autonomous agent** (an AI that runs on its own, like an n8n workflow or a script) so it can work with your testimonials around the clock. {% hint style="info" %} **What is MCP?** MCP (Model Context Protocol) is the standard way that AI assistants connect to outside tools. You don't need to understand how it works. Think of it as a secure doorway that lets your AI assistant talk to your Famewall account. You stay in control of what it's allowed to do, and you can disconnect at any time. {% endhint %} ## What you'll need * A Famewall account. * One AI assistant: **Claude**, **ChatGPT**, or your own agent. * **2–3 minutes.** No code required for Claude or ChatGPT. ## Your Famewall MCP address Everything connects using one web address. This is the only value you'll ever need to paste: ``` https://api.famewall.io/mcp ``` You can copy it straight from the **Connect AI Agents** page in your Famewall dashboard (there's a **Copy URL** button next to it). ## Connect your AI Pick the assistant you use. Claude and ChatGPT sign you in securely with your Famewall account — there's **no key to copy or paste**. {% tabs %} {% tab title="Claude" %} **Takes about 2 minutes.** Works on Claude on the web and the Claude desktop app. 1. Open **Claude** and go to **Settings → Connectors**. 2. Click **Add custom connector**. 3. When Claude asks for the connector URL, paste your Famewall address: ``` https://api.famewall.io/mcp ``` 4. Click **Connect**, sign in with your **Famewall** account, and pick what Claude is allowed to do. 5. You're connected! Open any chat and just ask it to work with your testimonials. {% hint style="success" %} **Try this first:** *"Show me my 5 most recent testimonials."* {% endhint %} {% endtab %} {% tab title="ChatGPT" %} **Takes about 3 minutes.** Connectors live in ChatGPT's settings. 1. In **ChatGPT**, open **Settings → Security** and turn on Developer mode. 2. Go to Plugins and click the + button. Give it a name like "Famewall" 3. Under "Connection" choose "Public endpoint" and paste this Famewall address: 4. ``` https://api.famewall.io/mcp ``` 5. Continue, then **sign in with your Famewall account** to authorize it. 6. You're connected! Ask ChatGPT to pull up or add testimonials for you. {% hint style="success" %} **Try this first:** *"What submissions are waiting for me to review in Famewall?"* {% endhint %} {% endtab %} {% tab title="Autonomous agent" %} For AI agents that run on their own, 24/7 — tools like **n8n**, the **OpenAI Agents SDK**, the **Claude Agent SDK**, and your own scripts built on the MCP SDK. Because these agents can't click a "Sign in" button, they authenticate with a **secret key** instead. 1. **Point your agent at the Famewall MCP address:** ``` https://api.famewall.io/mcp ``` 2. **Generate a secret key.** On the **Connect AI Agents** page in Famewall, open the **Autonomous agent** tab and click **Generate Key**. Your key starts with `fw_ag_`. Copy it now as it's only shown once. 3. **Send that key as a Bearer token on every request:** ``` Authorization: Bearer fw_ag_your_key_here ``` {% hint style="warning" %} **Keep this key server-side.** Anyone who has it can act on your Famewall account. Never put it in browser code, a public repository, a screenshot, or anywhere a person could copy it. {% endhint %} {% endtab %} {% endtabs %} ## Try it: first prompts to type Not sure where to start? Paste any of these into your connected assistant: * *"Show me my 5 most recent testimonials."* * *"Add a 5-star testimonial from Jane Doe that says 'Best tool I've used all year.'"* * *"Search my testimonials for anything that mentions 'support'."* * *"How many testimonials do I have in total?"* * *"What submissions are waiting for me to review?"* * *"Fix the typo in that testimonial and update the author's job title."* * *"Rename my 'default' wall to 'Customer Love'."* Your assistant will always tell you what it did and confirm it back to you. ## What it can do once connected Your AI assistant can help with four kinds of tasks. You choose which of these to allow when you connect (see [Choosing what it can access](#choosing-what-it-can-access)). **📖 Look things up** * Pull up your latest testimonials, or open a specific one. * Search across your testimonials by keyword, wall, star rating, or type. * Get a quick count of your walls, testimonials, and pending submissions. **➕ Add testimonials by chat** * Paste a customer's words and have them added to the right wall — formatted and attributed, with a rating and links if you have them. **✏️ Tidy up wording** * Fix a typo, polish an author's job title, or correct a link on an existing testimonial. * Rename a wall or update its description. **📥 Check what's waiting** * See the submissions that came in through your collection form, so you know what's ready for you to review. ### Full list of abilities For the technically curious, here's everything the assistant can do, with the exact tool name and the permission each one needs: | Plain-English action | Tool | Permission needed | | ----------------------------------------------------- | ---------------------------- | ----------------------- | | List your walls | `list_walls` | View your walls | | Open one wall (with its testimonial count) | `get_wall` | View your walls | | List testimonials on a wall | `list_testimonials` | Read your testimonials | | Open one testimonial | `get_testimonial` | Read your testimonials | | Search testimonials by text, wall, rating or type | `search_testimonials` | Read your testimonials | | Count walls, testimonials & pending submissions | `get_account_usage` | View account insights | | See submissions waiting for review | `list_collected_submissions` | View submissions | | Add a text testimonial to a wall | `add_text_testimonial` | Add & edit testimonials | | Edit a testimonial's wording, author, rating or links | `update_testimonial` | Add & edit testimonials | | Rename a wall or change its description | `update_wall_settings` | Edit your walls | ## Choosing what it can access When you connect Claude or ChatGPT, Famewall shows you a permissions screen. **Tick only what you need** — you can always allow more later. Each permission unlocks a group of abilities: | Permission | What it lets your assistant do | | --------------------------- | ----------------------------------------------------- | | **View your walls** | See your walls of love and their settings. | | **Read your testimonials** | Browse and search the testimonials you've collected. | | **View submissions** | See responses waiting from your collection forms. | | **View account insights** | Read your usage, plan, and account stats. | | **Add & edit testimonials** | Create new testimonials and tidy up existing wording. | | **Edit your walls** | Update wall names and descriptions. | {% hint style="info" %} You may also see options for features that are still rolling out (like reviewing submissions). Leave those unticked if you don't need them yet. {% endhint %} ## Managing your autonomous agent key Your `fw_ag_` key only matters for the **Autonomous agent** option. Claude and ChatGPT never use one. From the **Connect AI Agents** page you can: * **Regenerate** the key — this creates a fresh key and **immediately stops the old one from working**. Update your agent with the new key afterward. * **Revoke** the key — this permanently switches off autonomous access until you generate a new key. Regenerate if you think a key may have leaked; revoke if you want to shut off an agent entirely. ## Rate limits There's a fair-use limit of roughly **120 requests per minute** per connection. If an assistant goes over it, requests return a rate-limit error - just wait a minute and try again. Normal chatting will never come close to this. ## Troubleshooting ### I can't find where to add a connector * **Claude:** Custom connectors live under **Settings → Connectors → Add custom connector**. If you don't see it, make sure your Claude app is up to date. * **ChatGPT:** You must turn on **Developer mode** first, then connectors appear under **Settings → Connectors**. ### It asks me to sign in again, or says "unauthorized" Your secure session with Famewall expired. Reconnect the connector and sign in again. It only takes a moment. ### My autonomous agent gets an "unauthorized" error * Make sure you're sending the key as `Authorization: Bearer fw_ag_...` with **no extra spaces**. * If you recently **regenerated** or **revoked** the key, the old one no longer works - generate a new key and update your agent. ### I hit a rate-limit error You're sending requests too quickly. Wait about a minute and try again. ## Related docs {% content-ref url="/pages/fX8c8AfsYmKhqjBWM7wr" %} [API Guide](/api-guide) {% endcontent-ref %} {% content-ref url="/pages/L5yHAT6FOplSG5xFQOay" %} [Zapier Integration](/zapier-integration) {% endcontent-ref %} {% content-ref url="/pages/HHGyRpucaf8eJlwMjijj" %} [Webhook Integration](/webhook-integration) {% endcontent-ref %} {% content-ref url="/pages/U3DF7mtstP8dVR3rdcFn" %} [Make.com Integration](/make-com-integration) {% endcontent-ref %} # Famewall Chrome Extension You can make use of Famewall's Chrome Extension to quickly import testimonials Here is the link to the Chrome Extension:

With Famewall's Chrome Extension, you can hover over text/image to add it as a field in your testimonial And you can also right click on selected text to add as testimonial # Webhook Integration Webhooks automatically send real-time event updates happening on Famewall to your other tools & systems For instance, if you have messaging systems like Slack, Discord which could integrate with APIs, you can use Famewall's webhooks to receive a notification whenever a customer submits you a testimonial Select the "Automation" tab in the sidebar and click on the "Webhook" button

Enter the Webhook Endpoint URL where you'd like to receive all the webhook events. And then click on the checkboxes of the type of events. Here are the Event Types: 1. testimonial\_collected: Triggered when a customer submits a text/video testimonial on the testimonial collection page (eg. when a customer sends a testimonial on [Famewall's collection page](https://page.famewall.io/famewall)) 2. testimonial\_approved: Triggered when you approve a collected testimonial by clicking "Add to Wall" in Famewall dashboard Here is the code in Javascript to receive the payload and verify that the incoming event is authentic as coming from Famewall ``` const crypto = require('crypto'); function verifyFamewallSignature(payload, receivedSignature) { const hmac = crypto.createHmac('sha256', WEBHOOK_SECRET_KEY); const calculatedSignature = hmac.update(payload, 'utf-8').digest('base64'); const isValid = crypto.timingSafeEqual( Buffer.from(calculatedSignature, 'base64'), Buffer.from(receivedSignature, 'base64') ); return isValid; } app.post('/webhook', function(req,res,next){ // Verify the payload const isPayloadValid = verifyFamewallSignature(JSON.stringify(req.body), req.headers['x-webhook-signature']); if (isPayloadValid) { console.log('Payload is valid. Process the webhook.'); //verification valid } else { console.log('Payload is not valid. Discard the webhook.'); //verification invalid } } ) ``` # Zapier Integration Connect Famewall with Zapier workflows using your Famewall Zapier API key. Use the Zapier integration to connect Famewall with the other tools you use. For example, you can create workflows that send testimonial information between Famewall and no-code databases, forms, CRMs, or spreadsheets. ## When to use this Use Zapier when you want to: * Connect Famewall to another app without writing code. * Generate a Zapier API key for the Famewall Zapier app. * Send testimonial data into another workflow. * Bring data from another tool into Famewall. ## Before you start Make sure you have: * A Famewall account on a plan that includes automation access. * A Zapier account. * A clear idea of the workflow you want to create. Keep your Zapier API key private. Do not paste it into public documents, screenshots, or client-side code. ## Generate your Zapier API key 1. Open the Famewall dashboard. 2. Click **Automation** in the sidebar. 3. Select the **Zapier** tab. 4. Click **Generate API Key**. 5. Copy the generated key. ## Connect Famewall in Zapier 1. In the Zapier tab, open the Famewall Zapier invite. 2. Accept the invite if prompted. 3. Create or edit your Zap. 4. When Zapier asks you to connect Famewall, paste your Famewall Zapier API key. 5. Finish setting up the trigger or action in Zapier. ## Common issues ### I cannot generate a Zapier key Zapier access requires a paid plan. If you see an upgrade message, upgrade your Famewall plan before generating the key. ### Zapier says the key is invalid Copy the key again from Famewall and make sure there are no extra spaces before or after it. ## Related docs * [Webhook Integration](/webhook-integration) * [Make.com Integration](/make-com-integration) * [API Guide](/api-guide) # Make.com Integration Connect Famewall with Make.com scenarios using API keys and webhook settings. Use the Make.com integration to connect Famewall with Make scenarios. You can use the Famewall Make.com app or send testimonial events to a Make webhook URL. ## When to use this Use Make.com when you want to: * Connect Famewall to a Make scenario. * Generate a Make API key for the Famewall Make.com app. * Send testimonial events to a Make webhook. * Build automation workflows without writing custom code. ## Before you start Make sure you have: * A Famewall account on a plan that includes automation access. * A Make.com account. * A Make scenario or webhook URL ready if you want Famewall to send events to Make. Keep your Make API key and webhook details private. ## Generate your Make API key 1. Open the Famewall dashboard. 2. Click **Automation** in the sidebar. 3. Select the **Make.com** tab. 4. Click **Generate API Key**. 5. Copy the generated key. ## Accept the Famewall Make.com app invite 1. In the Make.com tab, click **Accept the Famewall App Invite on Make.com**. 2. Follow the prompt in Make.com. 3. Use your Make API key when Make asks you to connect Famewall. ## Configure a Make webhook 1. In Make.com, copy the webhook URL from your scenario. 2. Return to Famewall. 3. Paste the URL into **Webhook Configuration**. 4. Choose the events you want to send to Make. 5. Click **Create Make Webhook** or **Save Make Settings**. ## Common issues ### I cannot generate a Make key Make.com access requires a paid plan. If you see an upgrade message, upgrade your Famewall plan before generating the key. ### Make does not receive events Check that the webhook URL is copied from the correct Make scenario and that the scenario is active in Make.com. ## Related docs * [Zapier Integration](/zapier-integration) * [Webhook Integration](/webhook-integration) * [API Guide](/api-guide) # Kit Integration Ask your Kit subscribers for testimonials, and show the ones you already have inside your Kit emails. No code, about five minutes. Famewall connects to [Kit](https://kit.com/) (formerly ConvertKit) as an app you install once. After that you get 4 new blocks in the Kit editor: * **Ask for a testimonial** - turns any email into a testimonial request. * **Testimonial** - one testimonial as a designed card. * **Video or audio testimonial** - the thumbnail, a play button and a link to the recording. * **Wall of love** - a row of customer faces, the count, and a link to your wall.

Your email list is the warmest audience you have, and they are already opening your emails. So the block worth setting up first is **Ask for a testimonial**. ## What you'll need * A **Kit account on a paid plan**. Kit requires this to install any app. * A **Famewall account**. Every plan works, including the free one. * At least **one wall** in Famewall. If it already has published testimonials, the display blocks will have something to show. ## Step 1: Install Famewall from the Kit App Store In Kit, go to **Automate → Apps**, find **Famewall**, and click **Install**.

## Step 2: Connect your Famewall account Kit will send you to a Famewall page that asks you to approve the connection. Sign in if you are not already, then click **Connect**. You will land back in Kit. {% hint style="info" %} **There is nothing to copy or paste.** No API key, no token, no wall ID. You approve once, and Kit and Famewall handle the rest. You can disconnect at any time - see the last section. {% endhint %} ## Step 3: Add a Famewall block to an email Open a broadcast or a sequence email. Click **+** to open the element menu — or just type **/** — and pick the Famewall block you want.

Every block has its settings in the right-hand sidebar, and every block has a **Wall** or **Testimonial** field. Leave **Wall** blank and Famewall uses your most recent wall, so a freshly dropped block already shows something real.

## Step 4: Ask for a testimonial This is the block that grows your testimonial collection. It puts a short request and a button into your email; the button opens your Famewall collection page, where subscribers can leave a written, video or audio testimonial. They do not need an account. | Setting | What it does | | ------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Wall** | Which wall the testimonial gets collected into. Blank = your most recent wall. | | **Wording** | **Quick ask** uses short built-in copy. **From my form** pulls the exact heading, message, question and placeholder you already wrote on your Famewall collection page. So the email and the page read as one thing. | | **Style** | **Button only** is compact and drops into any email. **Form preview** draws your actual form - the prompt, the star row and the field. So people can see what they are being asked for. | | **Heading / Message / Button label** | Your own wording. Anything you type here overrides the wording setting. | | **Rating prompt / Field placeholder** | Only shown in the **Form preview** style. | | **Card theme** | Light, Dark, or Transparent (lets your email background show through). | | **Colours** | Accent, star, text, card background and border. | {% hint style="success" %} **A good place for this block is the bottom of an email you were already sending.** You do not need a dedicated campaign. a 2 line ask under your usual content converts well because the reader is already engaged. {% endhint %} ## Step 5: Show a testimonial The **Testimonial** block shows **one** testimonial as a designed card. Search for the one you want in the **Testimonial** field the search looks across all of your walls. **Card design** gives you nine layouts a tightened classic, a centred spotlight, a serif quote plate, a single-line signature bar, a ledger-style note, a magazine pull-quote, a soft gradient, a score-first chip, and an offset block. Switch between them and the block re-renders straight away. This block works with everything except video and audio: typed testimonials, imported tweets, Google, Trustpilot and G2 reviews, LinkedIn posts and screenshots. {% hint style="info" %} **Want three testimonials in a row?** Add the block three times. That way you keep control of what sits between them, and each card can have its own design. {% endhint %} ## Step 6: Show a video or audio testimonial Video and audio testimonials share one block. You get the video's thumbnail (or a waveform, for audio), a play button, the person's name, a quote from what they said, and a button that opens the full recording. | Setting | What it does | | ------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------- | | **Video or audio testimonial** | Search your video and audio testimonials. | | **Watch button** | **Hide** removes the button if you have already written your own "watch it here" line. The thumbnail and the play button still link out. | | **Card theme / Colours** | Same options as the other blocks. |

{% hint style="warning" %} **Video does not play inside an email.** No email tool can do this — email clients strip video players out. The card shows the thumbnail with a play button and opens the recording in the browser when clicked, which is what every well-behaved email does. {% endhint %} ## Step 7: Show your wall of love The **Wall of love** block shows a row of up to six customer faces, how many testimonials you have in total, and a link to your public wall. Set your own **Heading** and **Link label**, or leave them blank for the defaults.

## Step 8: Send yourself a test Before you send to your list, use Kit's test send and open the email on your phone as well as your desktop. ## Keeping it up to date The blocks read live from Famewall. Approve a new testimonial in your Famewall dashboard or set it to autoapprove. Then hit the block's refresh in Kit and the new content appears. There is nothing to reinstall, re-copy or re-upload. Colours work the same way: any colour you have not set in Kit is filled in from your wall's branding, so a wall with a brand color arrives in Kit already on-brand. ## What works where **In an email**, Kit strips out scripts, iframes, video players and form fields as every email tool does, for security. So the Famewall blocks are built as plain email-safe HTML. They arrive intact, reflow on a phone, stay readable when images are blocked, and are real selectable text rather than a screenshot. **On a landing page or form**, none of that applies, because Kit lets you run scripts there. That is where the full interactive widget goes, and where video plays in place. ## Troubleshooting | What you see | What to do | | -------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | | **"Reconnect your Famewall account"** | The connection was disconnected or expired. Go to **Automate → Apps** in Kit, open Famewall, and connect again. | | **The block says there are no testimonials yet** | The wall it points at has no published testimonials. Publish some in Famewall, or pick a different wall in the block's **Wall** field. | | **A testimonial I just added isn't showing** | Approve it in Famewall first, then refresh the block in Kit. | | **I can't find my video testimonial in the Testimonial block** | Video and audio testimonials have their own block - use **Video or audio testimonial**. | | **The block looks blank in the editor** | Change any setting to force a re-render. If it is a widget on a landing page instead, publish the page - scripts do not run in the editor. | ## Disconnecting You can disconnect from either side: * **In Kit** - go to **Automate → Apps** and uninstall Famewall. * **In Famewall** - open **Platform Apps** in your dashboard and disconnect Kit. Disconnecting stops the blocks from loading. It does not delete anything - your testimonials, walls and collection pages are untouched, and reconnecting brings the blocks straight back. {% hint style="info" %} **Famewall never reads your Kit subscribers.** The integration only sends your own testimonials into Kit. We do not call Kit's API, and we do not see, store or export your list. {% endhint %} Still stuck? Email us at or start a chat from [famewall.io/support](https://famewall.io/support/). # Affiliate Program We have an affiliate program on Famewall that lets you earn 30% commission every month for life for every paying customer you refer to Famewall You can find more details about the affiliate program over here: [Famewall Affiliate Program](https://famewall.io/affiliate-program/) # Sharing Single Testimonials You can share single testimonials as a link on email newsletters, calendly meetings and much more You can share testimonials as a standalone link - and once your customers click on that link, they'll see confetti animation Here's how you can do it Head over to "My Testimonials" and click on "Share" option in your testimonials

This would show 2 options - Getting the link or getting the embed code. You can copy the link and paste it in a new window

Now you would see an animation with confetti and your users would also see this when they click on the link