> For the complete documentation index, see [llms.txt](https://docs.famewall.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.famewall.io/collection-page-settings/video-and-audio-length.md).

# How long can video and audio testimonials be, and can customers upload a video file?

Recording limits for video and audio testimonials on each plan, how customers can upload a video file instead of recording, and how many videos each plan includes.

Customers can record a video or audio testimonial right on your collection page. How long they can record for depends on your Famewall plan. You don't need to set anything up; the limit applies automatically.

## Recording time limit per plan

| Plan                | Longest video or audio recording |
| ------------------- | -------------------------------- |
| Free                | 2 minutes                        |
| Standard            | 2 minutes                        |
| Professional        | 3 minutes                        |
| Business and Agency | 5 minutes                        |

When customers reach the limit, the recording stops on its own and they can preview it, record again or submit it. The same limit applies to audio testimonials.

## Uploading an existing video instead of recording

Customers who already have a video, for example one they filmed on their phone, can upload it instead of recording in the browser. There are two ways:

* The upload icon next to the video button on your collection page.
* The **Upload an existing video** button inside the video recorder.

<figure><img src="https://2234661409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwC4Q7ClSbJAc9WcmAoGA%2Fuploads%2Fgit-blob-f56bcc8ad6d7ff7ffdea244df45c1c7844c4294f%2Fcp-video-upload-option.png?alt=media" alt="The collection page video button with the upload icon highlighted"><figcaption><p>The upload icon lets customers send a video file instead of recording</p></figcaption></figure>

Uploaded videos can be up to 500 MB, and there's no length limit for uploads. Audio testimonials are record-only; customers can't upload an audio file.

## How many video testimonials each plan includes

| Plan                              | Video testimonials |
| --------------------------------- | ------------------ |
| Free                              | 1                  |
| Standard                          | 6                  |
| Professional, Business and Agency | Unlimited          |

If customers send more videos than your plan includes, the extra videos are still collected. They stay hidden until you upgrade, or until you delete older videos to free up space.

## Good to know

* You can rename the upload button in **Fields & Button Text Customization** → **"Upload an existing video" Button Text**.
* To stop video submissions completely, see [How to turn off text, video or audio testimonials on your collection page](/collection-page-settings/turn-off-text-video-or-audio-testimonials.md).

## Related

* [Getting video testimonials from customers](/getting-video-testimonials-from-customers.md)
* [Trimming a video testimonial](/trimming-a-video-testimonial.md)