📝How to choose which details customers fill in (email, job title, rating, photo, website)
Choose what customers fill in after writing or recording their testimonial: email, job title, star rating, profile photo and website. Includes which fields are required.
After customers write or record their testimonial, they fill in a short form about themselves. You decide which fields that form asks for.
Steps
Open your wall and click Collection Page in the left menu.
Open the Fields Collection Page panel.
Under Testimonial Fields Customization, switch each field on or off.
Click Save Edit Changes.
What each switch does
Ask for email address
An email field
Off
All testimonial types
Ask for Work Title
A job title field, for example "CEO at Acme"
Off
All testimonial types
Ask for Rating
A 1 to 5 star rating, set to 5 stars to start with
Off
Text testimonials
Ask for Personal/Social Link
A website or social profile link
On
All testimonial types
Ask for Avatar Picture
A profile photo upload
On
Text testimonials
Allow Image Upload
An extra image the customer can attach to a written testimonial
Off
Text testimonials
The preview on the right shows the form as you change it.
Which fields are required?
Name is always required, and you can't turn it off.
Email is required on written testimonials once you switch it on. On video and audio testimonials the email field is shown but optional.
Every other field, including custom questions, is optional. There's no setting to make a field mandatory.
Good to know
Changing a setting here only affects new submissions. Testimonials you already have keep their details.
To rename a field, for example "Work Title" to "Company", open Fields & Button Text Customization and edit the labels under Fields Collection Page.
The link field only accepts full web addresses, like
https://example.com.The colour of the form's submit buttons is set in this panel too, under Form Submit Button Color. It needs a paid plan.
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