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🧾Where to find your invoices and update your payment details

Download your Famewall invoices and receipts, and update the card or billing details used for your subscription.

Your invoices and payment details are on the Billing page. Only the account owner can see them.

Download an invoice

  1. Click your profile picture at the top right of the dashboard and choose Billing.

  2. Scroll to Invoice history. Your most recent invoices are listed with their date, amount and status. Click Show all to see more.

  3. Click View next to an invoice. It opens in a new tab, where you can download the invoice and receipt as a PDF.

The list shows your 12 most recent invoices. For older ones, use Payment & Billing Info, described below.

Update your card or billing details

  1. On the Billing page, click Payment & Billing Info in the Current plan card.

  2. A secure billing page from our payment provider, Stripe, opens. Update your payment method or billing details there.

  3. When you're done, use the link back to Famewall. It takes you to your Settings page.

Don't see these options on the Billing page?

Billing is managed by the account owner. Team members see Managed by your team admin with the owner's email address instead, so ask the owner to make the change.

The Billing page as a team member sees it, with the Managed by your team admin card and the owner's email address
What team members see on the Billing page

Good to know

  • Invoices with a credit, for example after moving to a smaller plan, show as $0.00. The credit is used for your next invoices.

  • If a payment has failed, updating your card retries your most recent unpaid invoices automatically.

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