🔔How to turn testimonial email notifications on or off
Turn emails for new testimonials and the bi-weekly roundup on or off, and find out which emails these settings cover.
Famewall emails you when a customer submits a testimonial on your collection page, and sends a summary of your views every two weeks. You can switch each of these off.
Steps
Click your profile picture at the top right of the dashboard and choose Settings.
Find Email notifications.
Switch each option on or off:
New text testimonials: an email when someone leaves a written testimonial. This also covers image and audio testimonials.
New video testimonials: an email when someone records a video testimonial.
Bi-weekly roundup: a summary of views across your widgets, Wall of Fame pages and collection pages, every two weeks.
Changes save as soon as you flip a switch. They apply to all your walls.
Good to know
To avoid flooding your inbox, you get at most one email every 15 minutes for written, image and audio testimonials.
Only testimonials submitted on your collection page send an email. Imported testimonials, such as Google reviews or CSV imports, don't.
Team members each have their own settings. You can't switch off emails for someone else; they need to change their own Settings. For team members, New text testimonials controls every type of testimonial email, including video.
The bi-weekly roundup is only sent if at least one of your widgets or pages had views in the last two weeks.
Emails about your subscription and payments can't be switched off.
To send testimonial alerts to a shared channel instead of your inbox, connect Slack or Discord. See How to get Slack or Discord notifications for new testimonials.
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